DE-CIX Documentation and Manuals

Changelog

About our portal for new customers

Account administration

DE-CIX Mailing Lists

Overview and technical specifications

Create a new Access

Add an Access to a LAG

Monitor your access

Delete your Access

Overview GlobePEER

How to order a GlobePEER service

How to start peering at DE-CIX

Upgrading / downgrading capacity

Change your MAC address

Monitor your traffic

Delete a GlobePEER service

Overview DirectCLOUD

Monitor your connection

How to order a DirectCLOUD connection for Azure

Create or upgrade Gateways for your Azure ExpressRoute

Upgrade / downgrade a DirectCLOUD service for Azure

Change DirectCLOUD configurations for Azure

Delete DirectCLOUD configurations for Azure

Monitoring Azure ExpressRoute uptime

Monitor your connection

Delete a DirectCLOUD service for Azure

FAQ DirectCLOUD for Microsoft Azure

How to order a DirectCLOUD connection for AWS

Configure / Finalize your AWS Cloud connection

Upgrade / downgrade the connection

Change DirectCLOUD configurations for AWS

Delete DirectCLOUD configurations for AWS

Monitoring AWS DirectConnect uptime

Monitor your connection

Delete a DirectCLOUD service for AWS

How to order a DirectCLOUD connection for IBM

Upgrade / downgrade a DirectCLOUD service for IBM

Change DirectCLOUD configurations for IBM

Delete DirectCLOUD configurations for IBM

Monitor your connection

Delete a DirectCLOUD service for IBM

How to order a DirectCLOUD connection for GCloud

Upgrade / downgrade the connection

Change DirectCLOUD configurations for GCloud

Delete DirectCLOUD configurations for GCloud

Monitor your connection

Delete a DirectCLOUD service for GCloud

Overview Cloud ROUTER

Create a Cloud ROUTER

Upgrade / downgrade a Cloud ROUTER service

Delete your Cloud ROUTER service

Add a VirtualPNI configuration

Add a DirectCLOUD configuration

Upgrade / downgrade a Cloud ROUTER configuration

Change your Cloud ROUTER configurations

Monitor your configurations

Delete a Cloud ROUTER configuration

Overview VirtualPNI

Order and configure your VirtualPNI between two Accesses

Order and configure your VirtualPNI between Access and Cloud ROUTER

Upgrade / Downgrade your VirtualPNI service

Change VirtualPNI configurations

Delete VirtualPNI configurations

Monitor your VirtualPNI

Delete a VirtualPNI service

Out-of-band access to your DE-CIX colocated equipment

Shipping Information

Overview IX-API

Cloud ROUTER Postman Collection

Monitor and Visibility of Learned Routes and Advertised Routes by API

BGP Ingress and Egress Filters Usage by API

Quick API Reference

Monitor your services

Add new users or subcustomers

Manage user roles and permissions

Multi-Factor-Authentification

Retrieving username and reset password

Delete a user

Get in touch with DE-CIX customer service

DE-CIX Escalation Matrix

DE-CIX ticket system: Jira Service Managenement

All Categories

Release Notes

Updates, bug fixes and news

1 article by 1 author

Getting started

About us and your first steps as a new customer

3 articles by 1 author

DE-CIX Access

Establish a physical connection to the DE-CIX platform

5 articles by 1 author

GlobePEER

Connect networks and exchange traffic directly and instantly

7 articles by 2 authors

DirectCLOUD

A direct, secure and dedicated connection to a cloud provider

31 articles by 1 author

Cloud ROUTER

Route traffic privately between clouds

10 articles by 2 authors

VirtualPNI

A Point-to-Point service to exchange traffic directly and privately

8 articles by 1 author

Colocation

Rental of data center space

2 articles by 1 author

API

Simplify IX services with our DE-CIX API

5 articles by 2 authors

Monitor your services

Monitor the actions on your Access, your Peering services, Cloud ROUTER and DirectCLOUD's

1 article by 1 author

Account administration

Manage everything all around your account

5 articles by 1 author

Customer service and ticket system

Get in contact with our customer service and learn more about our ticket system, Jira

3 articles by 1 author

DE-CIX Knowledge Base

Top Articles

About our portal for new customers

How to start peering at DE-CIX

Get in touch with DE-CIX customer service