Release Notes
Getting started
DE-CIX Access
Overview and technical specifications
Create a new Access or LAG
Monitor your Access
Delete your Access
GlobePEER
Create your GlobePEER service
Manage your GlobePEER service
Upgrading / downgrading capacity
Change your GlobePEER service's IP
Change your MAC address
Monitor your traffic
Delete your GlobePEER service
Blackholing Services
DirectCLOUD
Overview and Monitoring
Cloud Connections
DirectCLOUD for Microsoft Azure
Create DirectCLOUD Connection for Azure
How to order a DirectCLOUD connection for Azure
Create or upgrade Gateways for your Azure ExpressRoute
Manage your Azure Cloud Connection
Upgrade / downgrade a DirectCLOUD service for Azure
Change DirectCLOUD configurations for Azure
Delete DirectCLOUD configurations for Azure
Monitoring Azure ExpressRoute uptime
Monitor your connection
Delete your Azure Cloud connection
FAQ DirectCLOUD for Microsoft Azure
DirectCLOUD for AWS
Create DirectCLOUD connection for AWS
Manage your DirectCLOUD connection for AWS
Upgrade / downgrade the connection
Change DirectCLOUD configurations for AWS
Delete DirectCLOUD configurations for AWS
Monitoring AWS DirectConnect uptime
Monitor your connection
Delete your AWS Cloud connection
DirectCLOUD for IBM
Create DirectCLOUD connection for IBM
Manage your DirectCLOUD connection for IBM
Upgrade / downgrade a DirectCLOUD service for IBM
Change DirectCLOUD configurations for IBM
Delete DirectCLOUD configurations for IBM
Monitor your connection
Delete your IBM Cloud connection
DirectCLOUD for GCloud
Cloud ROUTER
Overview
Create / Manage your Cloud ROUTER
Create / Manage the configurations
Add a configuration
Upgrade / downgrade a configuration
Change technical specifications of a configuration
Monitor your configurations
Delete a Cloud ROUTER configuration
Monitor and Visibility of Learned Routes and Advertised Routes by API
BGP Ingress and Egress Filters Usage by API
Quick API Reference
VirtualPNI
Create your VirtualPNI
Order and configure your VirtualPNI between two Accesses
Order and configure your VirtualPNI between Access and Cloud ROUTER
Manage your VirtualPNI
Upgrade / Downgrade your VirtualPNI service
Change VirtualPNI configurations
Delete VirtualPNI configurations
Monitor your VirtualPNI
Delete your VirtualPNI service
Colocation
API
Monitor your services
Account administration
Add new users or subcustomers
Manage user roles and permissions
Multi-Factor-Authentification
Retrieving username and reset password
Delete a user
Customer service, Troubleshooting & FAQ
Get in touch with DE-CIX customer service
DE-CIX Escalation Matrix
DE-CIX ticket system: Jira Service Desk
Common error messages and troubleshooting
Glossary
Table of Contents
- All Categories
- DirectCLOUD
- Cloud Connections
- DirectCLOUD for IBM
- Create DirectCLOUD connection for IBM
- How to order a DirectCLOUD connection for IBM
How to order a DirectCLOUD connection for IBM
Updated by Joseph Thorwest
This article walks you through a step-by-step guide to successfully connect your DE-CIX service with IBM Cloud. It explains how to set up and configure the connection within the DE-CIX portal and IBM console.
Guide
Follow these instructions to ensure a smooth integration.
- Choose your provider
- In the DE-CIX portal, start with Add Service and choose Add DirectCLOUD Service.If want to create a redundant connection, you must go through this wizard two times. This increases the reliability of the connection.
- Click on the IBM Icon to proceed and then push Next.
- In the DE-CIX portal, start with Add Service and choose Add DirectCLOUD Service.
- Provider Credentials
- Provide the Account number of the IBM environment you want to connect to. Click on the how-to link for help retrieving this information.
- Click Next to proceed.
- Service Details
- Specify the following service details:
- Cloud On-Ramp Location: IBM Cloud on-ramp location where you want to get connected.
- Metro Area of your Access: Location of your DE-CIX access port.
- External reference: Optional.
- Purchase order: Optional.
- Subscriber CIDR: IP Address of your router.
- Provider CIDR: IP Address of the IBM Cloud router.
- ASN: AS number of your router.
- Bandwidth: Choose the bandwidth of the service.
- Click on Next.
- Specify the following service details:
- Check all your values and place your order by clicking on the Order button. You can optionally add an additional address for order confirmation.Now the order is processing. Once complete, you see an order confirmation and receive an email.
- Provisioning
- Click on Next to go to the technical part of the ordering process.Based on your configuration you can add the cloud VLAN to either an Access port or a Cloud ROUTER.
For this example, we connect it to an access (this is your access port where you have us to hand over the service to you). - Click on Add connection details.
- Click on Next to go to the technical part of the ordering process.Based on your configuration you can add the cloud VLAN to either an Access port or a Cloud ROUTER.
- Configure VLANsYou can choose to complete this step later if needed. For this purpose, click here.
- Specify your Access. This is your access port where you want this service allocated.
- Specify how we should hand over the service to you. You have the following options within the VLAN Configuration:
- port
- dot1q
- qinq
- Depending on the chosen option specify the VLAN and VLAN ethertype.
- Click Next to finish the service creation.Now the service is created.
- Accept the creation in your IBM console by clicking Accept IBM connection.You are forwarded to your IBM Console, where you have to accept the connection.
- Click Review to finalize the provisioning process.
- Review your settings and click Accept.
- Finalize your creation.
- Select a:
- resource group.
- routing option.
- billing type.
- Review your order summary, agree to the Direct Link Connect prerequisites, and then click Create to complete this order.
- Select a:
Your successfully created your Direct Link.
If you switch back to the DE-CIX portal, it shows the success of this step by switching to the Cloud order completed page.
Need help? Get in touch with our customer service.