Release Notes
Getting started
DE-CIX Access
Overview and technical specifications
Create a new Access or LAG
Monitor your Access
Delete your Access
GlobePEER
Create your GlobePEER service
Manage your GlobePEER service
Upgrading / downgrading capacity
Change your GlobePEER service's IP
Change your MAC address
Monitor your traffic
Delete your GlobePEER service
Blackholing Services
DirectCLOUD
Overview and Monitoring
Cloud Connections
DirectCLOUD for Microsoft Azure
Create DirectCLOUD Connection for Azure
How to order a DirectCLOUD connection for Azure
Create or upgrade Gateways for your Azure ExpressRoute
Manage your Azure Cloud Connection
Upgrade / downgrade a DirectCLOUD service for Azure
Change DirectCLOUD configurations for Azure
Delete DirectCLOUD configurations for Azure
Monitoring Azure ExpressRoute uptime
Monitor your connection
Delete your Azure Cloud connection
FAQ DirectCLOUD for Microsoft Azure
DirectCLOUD for AWS
Create DirectCLOUD connection for AWS
Manage your DirectCLOUD connection for AWS
Upgrade / downgrade the connection
Change DirectCLOUD configurations for AWS
Delete DirectCLOUD configurations for AWS
Monitoring AWS DirectConnect uptime
Monitor your connection
Delete your AWS Cloud connection
DirectCLOUD for IBM
Create DirectCLOUD connection for IBM
Manage your DirectCLOUD connection for IBM
Upgrade / downgrade a DirectCLOUD service for IBM
Change DirectCLOUD configurations for IBM
Delete DirectCLOUD configurations for IBM
Monitor your connection
Delete your IBM Cloud connection
DirectCLOUD for GCloud
Cloud ROUTER
Overview
Create / Manage your Cloud ROUTER
Create / Manage the configurations
Add a configuration
Upgrade / downgrade a configuration
Change technical specifications of a configuration
Monitor your configurations
Delete a Cloud ROUTER configuration
Monitor and Visibility of Learned Routes and Advertised Routes by API
BGP Ingress and Egress Filters Usage by API
Quick API Reference
VirtualPNI
Create your VirtualPNI
Order and configure your VirtualPNI between two Accesses
Order and configure your VirtualPNI between Access and Cloud ROUTER
Manage your VirtualPNI
Upgrade / Downgrade your VirtualPNI service
Change VirtualPNI configurations
Delete VirtualPNI configurations
Monitor your VirtualPNI
Delete your VirtualPNI service
Colocation
API
Monitor your services
Account administration
Add new users or subcustomers
Manage user roles and permissions
Multi-Factor-Authentification
Retrieving username and reset password
Delete a user
Customer service, Troubleshooting & FAQ
Get in touch with DE-CIX customer service
DE-CIX Escalation Matrix
DE-CIX ticket system: Jira Service Desk
Common error messages and troubleshooting
Glossary
Table of Contents
- All Categories
- Colocation
- Out-of-band access to your DE-CIX colocated equipment
Out-of-band access to your DE-CIX colocated equipment
Updated by Joseph Thorwest
Out-of-band access for DE-CIX Frankfurt
Out-of-band access is only possible for DE-CIX Frankfurt colocation customers.
Terminal server overview
The following terminal servers exist:
PoP | Data center | Terminal server |
DE-CIX FRA1 | Interxion FRA1 | oob10.de-cix.net |
DE-CIX FRA2 | Interxion FRA4 | oob22.de-cix.net |
DE-CIX FRA2 | Interxion FRA4 | oob23.de-cix.net |
DE-CIX FRA3 | Equinix FR7 | oob30.de-cix.net |
DE-CIX FRA6 | Interxion FRA5 | oob60.de-cix.net |
Login procedure
oob10, oob22, oob23, oob30 and oob60.de-cix.net
You can use ssh to connect in-band to the terminal server or use an analog modem to connect out-of band. Please use your web-account (just ASN or full username) to authenticate against the oob-device:
~$ ssh as1234.johndoe@oob10.de-cix.net
Then you receive a menu prompt with all the associated ports you have access to.
To speed it up, you can add your port alias to your username when logging in. Your port alias is the concatenation of the oob-device number (10, 22, 23, 30 or 60) and your physical port (01-48). For oob10, you must write your physical port with an additional (!) leading zero → 001 - 048. When connecting to the device, separate your port alias with ':' from your username.
Example to access port 42 on oob22 directly:
~$ ssh as1234.johndoe:2242@oob22.de-cix.net
Example to access port 01 on oob10 directly:
~$ ssh as1234.johndoe:10001@oob10.de-cix.net
You are then prompted for your password:
Password:
Type the hot key to suspend the connection: <CTRL>Z
Enter the password associated with your web account when prompted. Then you see the prompt of your equipment.
To log off press CTRL-Z twice and type 'exit<ENTER>'.
If you want to send the Break-Signal to the box press CTRL-L.