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Upgrade / downgrade a DirectCLOUD service for Azure

Joseph Thorwest Updated by Joseph Thorwest

This article provides a step-by-step guide for upgrading the capacity of one of your services. It shows you how to navigate the portal, select your desired capacity, and place your order in a few easy steps.

Prerequisites

Before changing the capacity of a DirectCLOUD service for Azure on the DE-CIX side, you must first upgrade / downgrade the Azure side.

You find the corresponding guide for the Azure side here.

After initiating the upgrade in the Azure portal, follow the guide below to complete the process.

Guide

  1. Visit our self-service portal.
  2. Select Take me there under Config & Upgrade your Service.
  3. Go to your desired service and click on Edit.
    A new window opens, displaying your chosen service.
  4. Click on Edit again.
  5. Click on upgrade/downgrade.
  6. Use the slider to select your desired capacity. Directly below it displays your Monthly Recurring Costs (MRC).
  7. Click on view summary.
  8. Review your data and order details.
  9. Click on Order.
    Now the order is processing. This can take a few seconds. Additionally, you receive an email with the order confirmation.
  10. Click on Done.

 You successfully changed the capacity for your service.

 

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