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DE-CIX Access
Overview and technical specifications
Create a new Access or LAG
Monitor your Access
Delete your Access
GlobePEER
Create your GlobePEER service
Manage your GlobePEER service
Upgrading / downgrading capacity
Change your GlobePEER service's IP
Change your MAC address
Monitor your traffic
Delete your GlobePEER service
Blackholing Services
DirectCLOUD
Overview and Monitoring
Cloud Connections
DirectCLOUD for Microsoft Azure
Create DirectCLOUD Connection for Azure
How to order a DirectCLOUD connection for Azure
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Manage your Azure Cloud Connection
Upgrade / downgrade a DirectCLOUD service for Azure
Change DirectCLOUD configurations for Azure
Delete DirectCLOUD configurations for Azure
Monitoring Azure ExpressRoute uptime
Monitor your connection
Delete your Azure Cloud connection
FAQ DirectCLOUD for Microsoft Azure
DirectCLOUD for AWS
Create DirectCLOUD connection for AWS
Manage your DirectCLOUD connection for AWS
Upgrade / downgrade the connection
Change DirectCLOUD configurations for AWS
Delete DirectCLOUD configurations for AWS
Monitoring AWS DirectConnect uptime
Monitor your connection
Delete your AWS Cloud connection
DirectCLOUD for IBM
Create DirectCLOUD connection for IBM
Manage your DirectCLOUD connection for IBM
Upgrade / downgrade a DirectCLOUD service for IBM
Change DirectCLOUD configurations for IBM
Delete DirectCLOUD configurations for IBM
Monitor your connection
Delete your IBM Cloud connection
DirectCLOUD for GCloud
Cloud ROUTER
Overview
Create / Manage your Cloud ROUTER
Create / Manage the configurations
Add a configuration
Upgrade / downgrade a configuration
Change technical specifications of a configuration
Monitor your configurations
Delete a Cloud ROUTER configuration
Monitor and Visibility of Learned Routes and Advertised Routes by API
BGP Ingress and Egress Filters Usage by API
Quick API Reference
VirtualPNI
Create your VirtualPNI
Order and configure your VirtualPNI between two Accesses
Order and configure your VirtualPNI between Access and Cloud ROUTER
Manage your VirtualPNI
Upgrade / Downgrade your VirtualPNI service
Change VirtualPNI configurations
Delete VirtualPNI configurations
Monitor your VirtualPNI
Delete your VirtualPNI service
Colocation
API
Monitor your services
Account administration
Add new users or subcustomers
Manage user roles and permissions
Multi-Factor-Authentification
Retrieving username and reset password
Delete a user
Customer service, Troubleshooting & FAQ
Get in touch with DE-CIX customer service
DE-CIX Escalation Matrix
DE-CIX ticket system: Jira Service Desk
Common error messages and troubleshooting
Glossary
Table of Contents
- All Categories
- DirectCLOUD
- Cloud Connections
- DirectCLOUD for GCloud
- Manage your DirectCLOUD connection for GCloud
- Change DirectCLOUD configurations for GCloud
Change DirectCLOUD configurations for GCloud
Updated by Joseph Thorwest
This article provides guides for changing the technical specifications of your DirectCLOUD configurations via our portal.
Prerequisites
To change the technical specifications of a configuration (e.g., IP address or VLAN), you need to have a DirectCLOUD service in place, either connected to an Access or a Cloud ROUTER service.
Follow this guide at least up to and including step 5 a and then select your desired connection in step 5 b to order and connnect a DirectCLOUD service.
Guides
Follow these steps to change the configurations of your DirectCLOUD service, depending on wether it is connected to an Access or a Cloud ROUTER service.
The first steps are identical for both services and all cloud providers. From step 7 onwards, they diverge.
- Log in to our portal and click on the Services tab.
- Locate the service for which you want to change the configuration. Use the filtering option on the right to narrow your search.
- Click on the pencil button for editing.
- Click again on edit.
- Scroll down.
- Click on Add DirectCLOUD configuration.If you don't see this button immediately, it means you have already reached the maximum number of configurations.
To change an existing configuration, you need to delete it and create a new one.
To delete, simply click Delete and confirm. For a detailed guide on deletion, click here.
From this point on, the guides diverge depending on whether your DirectCLOUD service is connected to an Access or a Cloud ROUTER service.
Connected to Access
- Edit your VLAN
- Select your DE-CIX Access and the corresponding VLAN type.
- Click on Submit.
You successfully requested to set up your VLAN configuration. You receive a notification as soon as the changes are implemented.
Need help? Get in touch with our customer service.
Connected to Cloud ROUTER
- Configure the new connection
- Specifying the following information:
- Your Cloud Router
- External Reference: The name for your configuration
- The BGP IP of the Cloud Router with the subnet mask (we recommend using a /30)
- The BGP IP of the Cloud Service Provider
- BGP Password (Optional)
- The BGP Neighbour ASN:
- CSP ASNs
- GCP: 16550
- Azure: 12076
- IBM: 13884
- AWS: is the ASN you have configured in the portal
- CSP ASNs
- Cloud VLAN (not mandatory for every CSP)
- Click on Submit.The default setting for BFD (Bidirectional forwarding detection) is "yes". We recommend not changing it, as it improves the stability of your connection.
- Specifying the following information:
You successfully changed a DirectCLOUD configuration with a connection to a Cloud ROUTER service.
Need help? Get in touch with our customer service.