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Delete a VirtualPNI service

Joseph Thorwest Updated by Joseph Thorwest

This article provides a step-by-step guide for deleting your VirtualPNI service  between an Access and a Cloud ROUTER via our portal. 

This article does not cover the deletion of single configurations of the service. To do that, click here.

This article also does not include the corresponding guides for a VirtualPNI service between two Accesses. To get more information on this topic, click here.

Guide

Important: If you wish to cancel your service only without an immediate deprovisioning, DO NOT follow this guide. In this case contact your sales representative directly at: sales@de-cix.net.
  1. Log in to our portal and click on the Services tab.
  2. Locate the service you want to delete. Use the filtering option on the right to narrow your search.
  3. Click on the pencil button for editing.
  4. Click on Cancel & Deprovision.
  5. Carefully read the displayed information. Type "DELETE" in the provided field and click Proceed.
    Please note: This step leads to the cancellation and deprovisioning of the service.

You successfully deleted your VirtualPNI service. Note that deprovisioning and cancellation of the service may take a few minutes to complete.

 

Need help? Get in touch with our customer service.

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