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Delete a VirtualPNI service

Joseph Thorwest Updated by Joseph Thorwest

This article provides a step-by-step guide for deleting your VirtualPNI service via our portal.

This article does not cover the deletion of single configurations of the service. To do that, click here.

 

Important: If you wish to cancel your service only without an immediate deprovisioning, DO NOT follow this guide. In this case contact your sales representative directly at: sales@de-cix.net.

Guide

  1. Log in to our portal and click on the Services tab.
  2. Locate the service you want to delete. Use the filtering option on the right to narrow your search.
  3. Click on the pencil button for editing.
  4. Click on Cancel & Deprovision.
  5. Carefully read the displayed information. Type "DELETE" in the provided field and click Proceed.
    Please note: This step leads to the cancellation and deprovisioning of the service.

You successfully deleted your VirtualPNI service. Note that deprovisioning and cancellation of the service may take a few minutes to complete.

 

Need help? Get in touch with our customer service.

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