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Getting started
DE-CIX Access
Overview and technical specifications
Create a new Access or LAG
Monitor your Access
Delete your Access
GlobePEER
Create your GlobePEER service
Manage your GlobePEER service
Upgrading / downgrading capacity
Change your GlobePEER service's IP
Change your MAC address
Monitor your traffic
Delete your GlobePEER service
Blackholing Services
DirectCLOUD
Overview and Monitoring
Cloud Connections
DirectCLOUD for Microsoft Azure
Create DirectCLOUD Connection for Azure
How to order a DirectCLOUD connection for Azure
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Change DirectCLOUD configurations for Azure
Delete DirectCLOUD configurations for Azure
Monitoring Azure ExpressRoute uptime
Monitor your connection
Delete your Azure Cloud connection
FAQ DirectCLOUD for Microsoft Azure
DirectCLOUD for AWS
Create DirectCLOUD connection for AWS
Manage your DirectCLOUD connection for AWS
Upgrade / downgrade the connection
Change DirectCLOUD configurations for AWS
Delete DirectCLOUD configurations for AWS
Monitoring AWS DirectConnect uptime
Monitor your connection
Delete your AWS Cloud connection
DirectCLOUD for IBM
Create DirectCLOUD connection for IBM
Manage your DirectCLOUD connection for IBM
Upgrade / downgrade a DirectCLOUD service for IBM
Change DirectCLOUD configurations for IBM
Delete DirectCLOUD configurations for IBM
Monitor your connection
Delete your IBM Cloud connection
DirectCLOUD for GCloud
Cloud ROUTER
Overview
Create / Manage your Cloud ROUTER
Create / Manage the configurations
Add a configuration
Upgrade / downgrade a configuration
Change technical specifications of a configuration
Monitor your configurations
Delete a Cloud ROUTER configuration
Monitor and Visibility of Learned Routes and Advertised Routes by API
BGP Ingress and Egress Filters Usage by API
Quick API Reference
VirtualPNI
Create your VirtualPNI
Order and configure your VirtualPNI between two Accesses
Order and configure your VirtualPNI between Access and Cloud ROUTER
Manage your VirtualPNI
Upgrade / Downgrade your VirtualPNI service
Change VirtualPNI configurations
Delete VirtualPNI configurations
Monitor your VirtualPNI
Delete your VirtualPNI service
Colocation
API
Monitor your services
Account administration
Add new users or subcustomers
Manage user roles and permissions
Multi-Factor-Authentification
Retrieving username and reset password
Delete a user
Customer service, Troubleshooting & FAQ
Get in touch with DE-CIX customer service
DE-CIX Escalation Matrix
DE-CIX ticket system: Jira Service Desk
Common error messages and troubleshooting
Glossary
Table of Contents
- All Categories
- VirtualPNI
- Create your VirtualPNI
- Order and configure your VirtualPNI between two Accesses
Order and configure your VirtualPNI between two Accesses
Updated by Joseph Thorwest
This article provides step-by-step guides for ordering and configuring a VirtualPNI service between two Accesses via our portal.
Prerequisites
To set up a VirtualPNI connection, ensure that you have the necessary services in place. In this case you need to have at least two Accesses.
You find a guide for ordering an Access here.
Guide
Follow these steps to create a VirtualPNI connection between two Accesses.
For the provisioning of a connection between two Accesses, our sales team gets in touch with you.
- Login to our portal and click on Add Services either on the dashboard or the Service tab.
- Select Add VirtualPNI Service.
- Select Access to Access.
- Now you need to choose the Customer type and Remote type and provide the related information.
- If you select Own company and / or Own access, the following information are required:
- Connection / Access for the related side
- Local and / or remote VLAN
- If you select Sub customer, prepare the following information:
- Customer: select a customer or add a new one via the "+" symbol.
- Connection / Access
- Local VLAN
- If you select Other company, have the following information ready:
- Destination metro area
- Remote name
- Remote VLAN
- If you select Own company and / or Own access, the following information are required:
- Select your desired capacity via the slider an click on Next.
- Provide an external reference (chosen name for your service) and your internal purchase order. Click on Next.This step is not mandatory but is highly recommended, as it makes organizing and monitoring your services easier.
- Review your order details. Optionally provide an additional adress for order confirmation.
- Click on Order.
You successfully requested your VirtualPNI service. We will contact you to initiate the next steps.
Need help? Get in touch with our customer service.